Aiding general physicians in tinnitus management



Guidance: Managing Patients with Tinnitus

Introduction to Tinnitus Management for GPs
This guide aims to equip General Practitioners (GPs) with essential knowledge and tools for supporting patients encountering tinnitus. Understanding the nuances of tinnitus, recognizing critical symptoms, and providing timely referrals can significantly enhance patient care and management of this condition.

Indicators for Specialist Referral

Key Symptoms Necessitating Further Evaluation:

Pulsatile Tinnitus:
Characterized by a rhythmic pulsing that is often in sync with the patient’s heartbeat, this type of tinnitus warrants immediate attention.

Tinnitus Accompanied by Severe Vertigo:
When tinnitus is paired with notable vertigo, it indicates a need for specialist consultation.

Unilateral or Asymmetrical Tinnitus:
Tinnitus affecting one ear or presenting with varying intensity in each ear should raise concerns.

Asymmetrical Hearing Loss and Tinnitus:
Any discrepancy in hearing capabilities between ears, coupled with tinnitus, requires further investigation.

Psychological Distress from Tinnitus:
When tinnitus significantly impacts a patient’s mental well-being, specialized support becomes crucial.

Neurological Concerns Linked to Tinnitus: Any neurological symptoms or signs accompanying tinnitus necessitate a specialist’s evaluation.


While not all tinnitus cases will align with these critical indicators, it’s pivotal that every patient experiencing tinnitus undergoes a thorough audiological assessment to determine the best course of action, whether in a primary or secondary care setting.

Prevalence and Characteristics of Tinnitus
Tinnitus affects approximately 14.4% of the population at any given time, with its prevalence being uniform across all genders. Although more common among the elderly, tinnitus can occur at any age, even in children. The manifestation of tinnitus can vary greatly, with patients reporting sounds ranging from ringing and whistling to buzzing, and sometimes even more complex soundscapes.

Tinnitus Severity: Most Cases Are Mild
The majority of tinnitus cases remain mild, rarely escalating to a chronic condition that significantly alters one’s quality of life. The typical trajectory involves an initial phase of acute distress, followed by gradual improvement. However, a small fraction of patients may experience persistent and significant distress, necessitating specialized care.

The Rarity of Underlying Pathologies
In many instances, tinnitus stems from an increased awareness of the auditory system’s spontaneous electrical activity, which is usually imperceptible. Nevertheless, it’s crucial to remain vigilant as tinnitus can sometimes signal underlying treatable pathologies, such as vestibular schwannoma or otosclerosis.

Tinnitus and the Sensation of Ear Blockage
Some patients report a sensation of blocked ears in conjunction with tinnitus and sensorineural hearing loss, despite normal middle ear pressure and eardrum mobility. In such cases, tools like otoscopy and tympanometry can help rule out Eustachian tube dysfunction, while treatments like decongestants and antibiotics are generally of little benefit.

The Detriment of Negative Prognostications
It’s unfortunately common for patients to be informed that nothing can be done about their tinnitus, a stance that can exacerbate their distress by focusing their attention on the condition. Adopting a positive outlook and offering constructive advice can greatly aid in managing tinnitus. Modern management strategies, including hearing aids, counselling, sound therapy, and various psychological treatments, have shown efficacy in helping patients.

Pharmacological Interventions: Limited Role
While certain medications can address symptoms associated with tinnitus, such as vertigo and insomnia, there are no drugs specifically endorsed for treating tinnitus itself. The use of betahistine for tinnitus, for instance, is explicitly advised against in the NICE guidelines, although it may be used for vertigo in suspected cases of Ménière’s disease.

Referral Pathways and the Role of Audiology
The referral process for tinnitus patients can vary based on local protocols, with most referrals directed towards ENT or audiology services. It’s essential to prioritize urgent mental health support when there’s a risk of self-harm or a psychological crisis.

The Connection Between Tinnitus and Hearing Loss
Although there’s a higher prevalence of tinnitus among individuals with hearing impairment, the severity of tinnitus doesn’t necessarily correlate with the degree of hearing loss. It’s possible to experience tinnitus even with a normal audiogram. For those with concurrent hearing loss, hearing aids can significantly alleviate tinnitus by reducing the strain of listening.

The Importance of Audiometry and Sound Therapy
The NICE guidelines highlight the critical role of audiometry in tinnitus consultations, serving as a decisive factor for hearing aid candidacy. The choice of hearing aid and the decision to start using one rest with the patient and the audiologist. Furthermore, introducing continuous, low-level background sound can diminish the prominence of tinnitus, with many modern hearing aids featuring built-in sound therapy programs specifically for this purpose.

Encouraging Self-Help and Utilising Resources
Organizations like Tinnitushelp offer invaluable support, providing comprehensive information, practical advice, and access to support groups and helplines. Their online resource, Take on Tinnitus, is particularly beneficial for those newly experiencing tinnitus, offering a range of self-management tools.

Conclusion: Empowering GPs to Support Tinnitus Patients
By arming General Practitioners with the knowledge to identify critical tinnitus symptoms, make informed referrals, and advise on management strategies, we can significantly improve the care and support provided to tinnitus patients. Recognizing the multifaceted nature of tinnitus and employing a compassionate, proactive approach can greatly enhance the quality of life for those affected by this condition